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Through this comprehensive training course, you will learn the core elements of our unique resort destination experience; understand the intricacies that will give you a competitive edge and unlock resources that will allow you demonstrate the expertise to your customers. Through an understanding of our unique facilities and attractions, you will effectively communicate how they come together to make memories that cannot be created anywhere else. This knowledge and inspiration will empower you to recommend the resort when they don't ask for it by name.

Important Note: If you began the Atlantis Ambassador course, but did not complete it, we require the course to be taken from the beginning due to the number of changes and improvements. Thank you for your interest in becoming an Atlantis Ambassador!

Connect With Us

Upon completing the certification as an Atlantis Ambassador, you'll be on the inside track; the first to know about our latest offers, new developments, and upcoming events. You'll also be on our VIP invite list for visits to Paradise!

Get Inspired

Your bookings earn points, paving the way to a plethora of rewards.

What You'll Learn

Chapter One: Receive an overview of our 170-acre destination resort and the value of access to unique and expansive marine exhibits, extraordinary water slides and river rides, 20 swimming areas and four beaches, movies, shuttle transportation and gaming lessons - all included in the room rate.

Chapter Two: Learn about our five distinctive resort options, and how to match them with clients who have a wide range of budgets and personalities. Matching the personalities of the resort and your client is an important step in booking their Atlantis vacation.

Chapter Three: Discover more about Atlantis' thrilling non-stop experiences for children of all ages, such as Atlantis Kids Adventures (AKA) and CRUSH Teen Club; and adult experiences, such as Mandara Spa, golf at the Ocean Club, world-class shopping, and more.

Chapter Four: Take a virtual tour of our extensive variety of dining and nightlife choices (including 21 restaurants and 19 bars and lounges). Discover our wide variety of gaming options, and more!

Chapter Five: In this chapter, you'll learn more tips, tricks and insight to help you close more sales.

Rewards Program


Rewards are accumulated in an easy to understand point system. Unless otherwise specified, points are awarded per room per night. Points are cumulative.

Each room must be registered by a Certified Atlantis Ambassador and will be posted to the Rewards account after travel has been completed.

ACOMMODATIONS (per room, per night) Point Value
Haborside Resort 1
The Coral 2
The Royal 3
The Cove & The Reef 5


25 $25 Resort Credit, applied to guest room folio with your compliments.
75 1 complimentary day pass
150 One complimentary night - The Coral (water view, double occupancy))
200 One complimentary night - The Royal (water view, double occupancy)
250 One complimentary night - The Cove Atlantis (deluxe ocean suite, double occupancy)

Graduate Benefits

Graduate and be eligible to join Atlantis Ambassador Rewards!

Certificate of graduation as an Atlantis Ambassador

3 CEU credits from The Travel Institute. Go to www.thetravelinstitute.com for details on the certification programs, eligibility for continuing education credits and how to receive these credits following graduation.

Access to our points-based travel agent loyalty program. Rewards range from gift cards for your clients to a VIP site inspection to complimentary room nights.


Atlantis' exclusive "insider" newsletters.

Invitations to in-market presentations, dinners, and FAMs.

This course is iOS-compatible

Make sure pop-ups are enabled by going to:
Settings > Safari > Disable "Block Pop-ups"�

For questions on course functionality or specialist certificates

E-mail: support@travelagentacademy.com

or view our Frequently Asked Questions