Discover How a Stay at The Fives Hotels & Residences Enhances the Riviera Maya Experience

Win 2 nights in The Fives' All-Inclusive Hotels*.
Discover The Fives Hotels & Residences, complete the course, obtain your certificate, and get a chance to win. *Restrictions may apply. 
Complete the course by November 30th 2024 and get entered to win a 2-nights stay at an All-Inclusive The Fives Hotel’s & Residences hotel.

The joy of engaging the five senses is at the heart of the warm hospitality offered by The Fives Hotels & Residences, from the playful colors and textures of its décor to the orchestration of ocean sounds, music, sweeping views and botanical scents around each property, to the expertly curated flavors of its world-class restaurants, to the soothing waters of its sumptuous spas. In this course, you will learn about the brand’s award-winning Riviera Maya properties in various settings so you can craft vacations that truly immerse your clients in beauty, as they explore a lush, mystical destination from a homebase perfectly suited to their needs.


Graduate Benefits

Certificate of graduation as a The Fives Hotels and Residences Specialist

Continuing Education Units for members of The Travel Institute. Go to for details on the certification programs, eligibility for continuing education credits and how to receive these credits following graduation.

What You’ll Learn

    • The key benefits of sensory hospitality
    • What distinguishes a stay at a property in The Fives’ portfolio
    • The different experiences to be had at the three properties in the Riviera Maya: The Fives Downtown Hotel & Residences Playa del Carmen, Curio Collection by Hilton; The Fives Beach Hotel & Residences (in Playa del Carmen); and The Fives Oceanfront Puerto Morelos
    • Planning adult-focused and/or family-friendly stays
    • The amenities making up the All Senses Inclusive program
    • The availability of European Plans at the three resorts
    • The upgraded amenities of the Epic Collection Residences

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