A Uniquely Joyful Stay Awaits Guests at The Fives, Where the Best in Sensory Hospitality Brings the Riviera Maya Alive
All agents that complete the course for the first time between April 7, 2025 to June 30, 2025 can participate in a drawing to receive a complimentary 2-night stay at The Fives Hotel & Residences in a One Bedroom Suite. Click here for terms & conditions.
The joy of engaging the five senses is at the heart of the warm hospitality offered by The Fives Hotels & Residences, from the playful colors and textures of its décor to the orchestration of ocean sounds, music, sweeping views and botanical scents around each property, to the expertly curated flavors of its world-class restaurants, to the soothing waters of its sumptuous spas. In this course, you will learn about the brand’s award-winning Riviera Maya properties in various settings so you can craft vacations that truly immerse your clients in beauty, as they explore a lush, mystical destination from a homebase perfectly suited to their needs.

Graduate Benefits
Certificate of graduation as a The Fives Hotels and Residences Specialist
Continuing Education Units for members of The Travel Institute. Go to www.thetravelinstitute.com for details on the certification programs, eligibility for continuing education credits and how to receive these credits following graduation.
What You’ll Learn
- The key benefits of sensory hospitality
- What distinguishes a stay at a property in The Fives’ portfolio
- The different experiences to be had at the four properties in the Riviera Maya: The Fives Downtown Hotel & Residences Playa del Carmen, Curio Collection by Hilton; The Fives Beach Hotel & Residences (in Playa del Carmen); The Fives Oceanfront Puerto Morelos; and The Beachfront By The Fives Hotels (on Xcalacoco Beach)
- Planning adult-focused and/or family-friendly stays
- The amenities making up the All Senses Inclusive program
- The availability of European Plans at two of the four resorts

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