Through this comprehensive training course, you will learn the core elements of our unique resort destination experience; understand the intricacies that will give you a competitive edge and unlock resources that will allow you demonstrate the expertise to your customers. Through an understanding of our unique facilities and attractions, you will effectively communicate how they come together to make memories that cannot be created anywhere else. This knowledge and inspiration will empower you to recommend the resort when they don’t ask for it by name.
Upon completing the certification as an Atlantis Ambassador, you’ll be on the inside track; the first to know about our latest offers, new developments, and upcoming events. You’ll also be on our VIP invite list for visits to Paradise!
Your bookings earn points, paving the way to a plethora of rewards. Graduates gain access to numerous perks and travel opportunities in our loyalty program, Atlantis Ambassador Rewards.
Chapter One: Receive an overview of our 170-acre destination resort and the value of access to unique and expansive marine exhibits, extraordinary water slides and river rides, 20 swimming areas and four beaches, movies, shuttle transportation and gaming lessons – all included in the room rate.
Chapter Two: Learn about our six distinctive resort options, and how to match them with clients who have a wide range of budgets and personalities. Matching the personalities of the resort and your client is an important step in booking their Atlantis vacation.
Chapter Three: Discover more about Atlantis’ thrilling non-stop experiences for children of all ages, such as Atlantis Kids Adventures (AKA) and CRUSH Teen Club; and adult experiences, such as Mandara Spa, golf at the Ocean Club, world-class shopping, and more.
Chapter Four: Take a virtual tour of our extensive variety of dining and nightlife choices (including 21 restaurants and 19 bars and lounges). Learn about our dining plans, and how to position them to your clients. Discover our wide variety of gaming options, and more!
Chapter Five: In this chapter, you’ll learn more tips, tricks and insight to help you close more sales.
Graduate and be eligible to join Atlantis Ambassador Rewards!
Certificate of graduation as an Atlantis Ambassador
Welcome Email Packet
Access to a private Atlantis Ambassador Facebook Group
3 CEU credits from The Travel Institute. Go to www.thetravelinstitute.com for details on the certification programs, eligibility for continuing education credits and how to receive these credits following graduation.
Access to our points-based travel agent loyalty program. Rewards range from gift cards to a VIP site inspection to complimentary room nights and a shallow-water interaction at Dolphin Cay Atlantis and more!
Atlantis' exclusive "insider" newsletters.
Invitations to in-market presentations, dinners, and FAMs.